Amazon Connect is now available in the Asia Pacific (Sydney) AWS Region

Amazon Connect is a simple to use, self-service, cloud-based contact center offering you can use to deliver more engaging customer service experiences. The self-service graphical interface makes it easy to design contact flows, manage agent utilization, and track performance metrics. Setting up a cloud-based contact center with Amazon Connect requires just a few clicks in the Amazon Connect console, allowing your agents to take calls within minutes.
Quelle: aws.amazon.com