Amazon OpenSearch Serverless now supports backup and restore through the AWS Management Console

Amazon OpenSearch Serverless now supports backup and restore through the AWS Management Console. OpenSearch Serverless automatically backs up all collections and indexes in your account every hour and retains backups for 14 days. You can restore backups using either the API or the AWS Console. This feature is enabled by default and requires no configuration. For more information, see Working with snapshots in the Amazon OpenSearch Serverless Developer Guide. Please refer to the AWS Regional Services List for more information about Amazon OpenSearch Service availability. To learn more about OpenSearch Serverless, see the documentation. 
Quelle: aws.amazon.com

Amazon Connect outbound campaigns supports ring time configuration for unanswered calls

Amazon Connect outbound campaigns now offers campaign managers the ability to configure how long voice calls should ring—between a range of 15 and 60 seconds—before marking a call as “no answer” and moving to the next contact. Each contact also records when ringing began and ended for precise reporting and traceability. When ring duration is static, businesses struggle to balance calling efficiency and customer reach. Calls that ring too briefly may miss customers who take longer to answer, while excessive ring times delay overall campaign pacing. This lack of control leads to inconsistent contact rates and reduced agent productivity. With configurable ring time, campaign managers can tune dialing behavior to their audience for each campaign, use analytics to see exactly how long each call rang, and understand where connections were missed. This visibility helps identify patterns, refine calling strategies, and continuously improve campaign effectiveness. With Amazon Connect outbound campaigns, companies pay-as-they-go for campaign processing and channel usage. This feature is available in AWS regions, including US East (N. Virginia), US West (Oregon), Africa (Cape Town), Asia Pacific (Seoul), Asia Pacific (Singapore), Asia Pacific (Sydney), Asia Pacific (Tokyo), Canada (Central), Europe (Frankfurt), and Europe (London). To learn more about configuring ring time for campaigns, visit our webpage.
Quelle: aws.amazon.com

Amazon Bedrock is now available in additional Regions

Beginning today, customers can use Amazon Bedrock in the Africa (Cape Town), Canada West (Calgary), Mexico (Central), and Middle East (Bahrain) regions to easily build and scale generative AI applications using a variety of foundation models (FMs) as well as powerful tools to build generative AI applications. Amazon Bedrock is a comprehensive and secure service for building generative AI applications and agents. Amazon Bedrock connects you to leading foundation models (FMs) and services to deploy and operate agents, enabling you to quickly move from experimentation to real-world deployment. To get started, visit the Amazon Bedrock page and see the Amazon Bedrock documentation for more details.
Quelle: aws.amazon.com

Amazon Connect now provides conversational analytics for voice and chat bots

Amazon Connect now provides conversational analytics for end-customer self-service interactions across voice and digital channels, helping you better understand and improve your customers’ self-service experiences. This includes across PSTN/telephony, in-app and web-calling, web and mobile chat, SMS, WhatsApp Business messaging, and Apple Messages for Business. With this launch, Connect now provides rich conversational analytics across both human-agent interactions and end-customer self-service interactions. You can now automatically analyze the quality of automated self-service interactions including customer sentiment, redact sensitive data, discover top contact drivers and themes, identify compliance risks, and proactively identify areas for improvement through easy-to-customize dashboards. Connect’s conversational analytics also enables you to use semantic matching rules to categorize interactions based on customer behavior, keywords, sentiment, or issue types, such as billing inquiries or agent escalation requests. Amazon Connect is an AI-powered application that provides one seamless experience for your contact center customers, agents, and supervisors. To learn more about Amazon Connect and its conversational analytics capabilities, refer to the following resources:

Amazon Connect website and pricing
Conversational analytics in the Administrator Guide
Supported languages and Regions

Quelle: aws.amazon.com

Powering Distributed AI/ML at Scale with Azure and Anyscale

The path from prototype to production for AI/ML workloads is rarely straightforward. As data pipelines expand and model complexity grows, teams can find themselves spending more time orchestrating distributed compute than building the intelligence that powers their products. Scaling from a laptop experiment to a production-grade workload still feels like reinventing the wheel. What if scaling AI workloads felt as natural as writing in Python itself? That’s the idea behind Ray, the open-source distributed computing framework born at UC Berkeley’s RISELab, and now, it’s coming to Azure in a whole new way.

Today, at Ray Summit, we announced a new partnership between Microsoft and Anyscale, the company founded by Ray’s creators, to bring Anyscale’s managed Ray service to Azure as a first-party offering in private preview. This new managed service will deliver the simplicity of Anyscale’s developer experience on top of Azure’s enterprise-grade Kubernetes infrastructure, making it possible to run distributed Python workloads with native integrations, unified governance, and streamlined operations, all inside your Azure subscription.

Ray: Open-Source Distributed Computing for PythonRay reimagines distributed systems for the Python ecosystem, making it simple for developers to scale code from a single laptop to a large cluster with minimal changes. Instead of rewriting applications for distributed execution, Ray offers Pythonic APIs that allow functions and classes to be transformed into distributed tasks and actors without altering core logic. Its smart scheduling seamlessly orchestrates workloads across CPUs, GPUs, and heterogeneous environments, ensuring efficient resource utilization.

Developers can also build complete AI systems using Ray’s native libraries—Ray Train for distributed training, Ray Data for data processing, Ray Serve for model serving, and Ray Tune for hyperparameter optimization—all fully compatible with frameworks like PyTorch and TensorFlow. By abstracting away infrastructure complexity, Ray lets teams focus on model performance and innovation.

Anyscale: Enterprise Ray on AzureRay makes distributed computing accessible; Anyscale running on Azure takes it to the next level for enterprise-readiness. At the heart of this offering is RayTurbo, Anyscale’s high-performance runtime for Ray. RayTurbo is designed to maximize cluster efficiency and accelerate Python workloads, enabling teams on Azure to:

Spin up Ray clusters in minutes, without Kubernetes expertise, directly from the Azure portal or CLI.Dynamically allocate tasks across CPUs, GPUs, and heterogeneous nodes, ensuring efficient resource utilization and minimizing idle time.Easily run large experiments quickly and cost-effectively with elastic scaling, GPU packing, and native support for Azure spot VMs.Run reliably at production scale with automatic fault recovery, zero-downtime upgrades, and integrated observability.Maintain control and governance; clusters run inside your Azure subscription, so data, models, and compute stay secure, with unified billing and compliance under Azure standards.By combining Ray’s flexible APIs with Anyscale’s managed platform and RayTurbo’s performance, Python developers can move from prototype to production faster, with less operational overhead, and at cloud scale on Azure.

Kubernetes for Distributed ComputingUnder the hood, Azure Kubernetes Service (AKS) powers this new managed offering, providing the infrastructure foundation for running Ray at production scale. AKS handles the complexity of orchestrating distributed workloads while delivering the scalability, resilience, and governance that enterprise AI applications require.

AKS delivers:

Dynamic resource orchestration: Automatically provision and scale clusters across CPUs, GPUs, and mixed configurations as demand shifts.High availability: Self-healing nodes and failover keep workloads running without interruption.Elastic scaling: scale from development clusters to production deployments spanning hundreds of nodes.Integrated Azure services: Native connections to Azure Monitor, Microsoft Entra ID, Blob Storage, and policy tools streamline governance across IT and data science teams.AKS gives Ray and Anyscale a strong foundation—one that’s already trusted for enterprise workloads and ready to scale from small experiments to global deployments.

Enabling teams with Anyscale running on AzureWith this partnership, Microsoft and Anyscale are bringing together the best of open-source Ray, managed cloud infrastructure, and Kubernetes orchestration. By pairing Ray’s distributed computing platform for Python with Anyscale’s management capabilities and AKS’s robust orchestration, Azure customers gain flexibility in how they can scale AI workloads. Whether you want to start small with rapid experimentation or run mission-critical systems at global scale, this offering gives you the choice to adopt distributed computing without the complexity of building and managing infrastructure yourself.

You can leverage Ray’s open-source ecosystem, integrate with Anyscale’s managed experience, or combine both with Azure-native services, all within your subscription and governance model. This optionality means teams can choose the path that best fits their needs: prototype quickly, optimize for cost and performance, or standardize for enterprise compliance.

Together, Microsoft and Anyscale are removing operational barriers and giving developers more ways to innovate with Python on Azure, so they can move faster, scale smarter, and focus on delivering breakthroughs. Read the full release here.

Get startedLearn more about the private preview and how to request access at https://aka.ms/anyscale or subscribe to Anyscale in the Azure Marketplace.
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Quelle: Azure