Zane Bitter – OpenStack Heat, OpenStack PTG, Atlanta

At the OpenStack PTG last month, Zane Bitter speaks about his work on OpenStack Heat in the Ocata cycle, and what comes next.

Rich: Tell us who you are and what you work on.

Zane: My name is Zane Bitter, and I work at Red Hat on Heat … mostly on Heat. I’m one of the original Heat developers. I’ve been working on the project since 2012 when it started.

Heat is the orchestration service for OpenStack. It’s about managing how you create and maintain your resources that you’re using in your OpenStack cloud over time. It manages dependencies between various things you have to spin up, like servers, volumes, networks, ports, all those kinds of things. It allows you to define in a declarative way what resources you want and it does the job of figuring out how to create them in the right order and do it reasonably efficiently. Not waiting too long between creating stuff, but also making sure you have all the dependencies, in the right order.

And then it can manage those deployments over time as well. If you want to change your thing, it can figure out what you need do to change, if you need to replace a resource, what it needs to do to replace a resource, and get everything pointed to the right things again.

Rich: What is new in Ocata? What have you been working on in this cycle?

Zane: What I’ve been working on in Ocata is having a way of auto-healing services. If your service dies for some reason, you’d like that to recover by itself, rather than having to page someone and say, hey, my service is down, and then go in there and manually fix things up. So I’ve been working on integration between a bunch of different services, some of which started during the previous cycle.

I was working with Fei Long Wang from Catalyst IT who is PTL of Zaqar, getting some integration work between Zaqar and Mistral, so you can now trigger a Mistral workflow from a message on the Zaqar queue. So if you set that up as a subscription in Zaqar, it can fire off a thing when it gets a message on that queue, saying, hey, Mistral, run this workflow.

That in turn is integrated with Aodh – (“A.O.D.H”. as, some people call it. I’m told the correct pronunciation is Aodh.) – which is the alarming service for OpenStack. It can …

Rich: For some reason, I thought it was an acronym.

Zane: No, it’s an Irish name.

Rich: That’s good to know.

Zane: Eoghan Glynn was responsible for that one.

You can set up the alarm action for an alarm in Aodh to be to post a message to this queue. When you combine these together, that means that when an alarm goes off, it posts a message to a queue, and that can trigger a workflow.

What I’ve been working on in Ocata is getting that all packaged up into Heat templates so we have all the resources to create the alarm in Aodh, hook it up with the subscription … hook up the Zaqar queue to a Mistral subscription, and have that all configured in a template along with the workflow action, which is going to call Heat, and say, this server is unhealthy now. We know from external to Heat, we know that this server is bad, and then kick off the action which is to mark the server unhealthy. We then create a replacement, and then when that service is back up, we remove the old one.

Rich: Is that done, or do you still have stuff to do in Pike.

Zane: It’s done. It’s all working. It’s in the Heat templates repository, there’s an example in there, so you can try that out. There’s a couple caveats. There’s a missfeature in Aodh – there’s a delay between when you create the alarm and when … there’s a short period where, when an event comes in, it may not trigger an alarm. That’s one caveat. But other than that, once it’s up and working it works pretty reliably.

The other thing I should mention is that you have to turn on event alarms in Aodh, which is basically triggering alarms off of events in the … on the Oslo messaging notification bus, which is not on by default, but it’s a one line configuration change.

Rich: What can we look forward to in Pike, or is it too early in the week to say yet?

Zane: We have a few ideas for Pike. I’m planning to work on a template where … so, Zaqar has pre-signed URLs, so you can drop a pre-signed URL into an instance, and allow that instance … node server, in other words … to post to that Zaqar queue without having any Keystone credentials, and basically all it can do with that URL is post to that one queue. Similar to signed URLs in ____. What that should enable us to do is create a template where we’re putting signed URLs, with an expiry, into a server, and then we can, before that expires, we can re-create it, so we can have updating credentials, and hook that up to a Mistral subscription, and that allows the service to kick off a Mistral work flow to do something the application needs to do, without having credentials for anything else in OpenStack. So you can let both Mistral and Heat use Keystone trusts, to say, I will offer it on behalf of the user who created this workflow. So if we can allow them to trigger that through Zaqar, there’s a pretty secure way of giving applications access to modify stuff in the OpenStack cloud, but locking it down to only the stuff you want modified, and not risking that if someone breaks into your VM, they’ve got your Keystone credentials and can do whatever they want withour account.

That’s one of the things I’m hoping to work on.

As well, we’re continuing with Heat development. We’ve switched over to the new convergence architecture. In Newton, I think, was the first release to have that on by default. We’re looking at improving performance with that now. We’ve got the right architecture for scaling out to a lot of Heat engines. Right now, it’s a little heavy on database, a little heavy on memory, which is the tradeoff you make when you go from a monolithic architecture, which can be quite efficient, but doesn’t scale out well, to, you scale out but there’s potentially performance problems. I think there’s some low-hanging fruit there, we should be able to crank up performance. Memory use, and database accesses. Look for better performance out of the convergence architecture in Heat, coming up in Pike.
Quelle: RDO

Digital transformation and innovation take the right mix of cloud technology

There is a massive shift in the way organizations are adopting cloud to differentiate themselves in the market.
In a recent survey conducted by IBM, 78 percent of global respondents said their cloud initiatives are with traditional IT platforms, as there is a need to combine cloud applications with existing systems and data. has become an essential part of business development.
Organizations want to strike a perfect balance between having traditional IT platforms, moving applications to the cloud and integrating to cloud applications. Thus, there is an increased need to tailor an optional hybrid cloud solution to secure efficiency, innovation and growth objectives .
This means cloud is a real differentiator and the main driver for digital transformation. Based on factors such as compliance demands, cost, and speed to market, executives must decide which applications can be moved to the cloud and analyze the challenges to be addressed over the course of the migration.
Organizations are delivering business value with hybrid cloud by:

Enhancing business agility by using internal resources for core business activities while merging IT and business priorities and expertise
Using subscription-based cloud resources and accelerating return on investment
Bringing innovation into the business environment with rapid experimentation, strategic APIs, and enabling access to external technologies via scalability with auto-provisioning cloud features

While IT executives still expect app 45 percent of their workloads to stay on dedicated, on-premises servers, great business value can be derived with the use of cloud technology. Hybrid cloud solutions, which include a mix of on-premise and public cloud services, should be tailored to meet each organization’s unique business conditions and requirements.
Are you looking for a unique hybrid cloud solution suiting your business needs? What would suit your business needs? Is it a blend of private cloud, public cloud and traditional IT platforms?
This IBM Institute for Business Value report can help you evaluate the right cloud adoption strategy for your organization.
The post Digital transformation and innovation take the right mix of cloud technology appeared first on Cloud computing news.
Quelle: Thoughts on Cloud

Solutions Delivery Executive- UK

The post Solutions Delivery Executive- UK appeared first on Mirantis | Pure Play Open Cloud.
Mirantis, Inc. is looking for an experienced Solutions Delivery Executive to help lead our clients on their journey to the cloud. This highly-visible, senior leadership role within the Mirantis Services organization is a functional peer to the Enterprise Sales executives aligned to our most strategic global accounts.Your top-level responsibilities will include: overall ownership of the end-to-end service delivery experience, building & executing multi-year client account plans, establishing/maintaining corporate governance, driving cross-functional collaboration & communications with client executives and business stakeholders, and ensuring operational excellence & successful business outcomes for the clientCandidates considered for this role must have a good mix of strong operational & business skills combined with strategic thought-leadership and a mind for tactical execution. Acting as a liaison between the client and Mirantis worldwide, you should be a strong advocate for the client, but with the goals of sound business judgments and mutual assured success for both parties.Primary ResponsibilitiesLead the global service delivery experience; single point of ownership and accountability for all client service delivery related activitiesBuilding and maintaining trusted advisor relationships with influential client decision-makers for the successful adoption and deployment of cloud services and technologiesWork in collaboration with the client Sales team to create and execute multi-year business plans to accelerate the adoption of cloud across the client’s business units, exceed revenue goals, and driving client referrals and referencesManage client level P&L &; drive revenue recognition, achieve and/or exceed quarterly PS revenue, cost, utilization & profitability objectivesEnsure client-specific operational, change management and compliance practices are implemented and adhered-to; continually seek to improve processes, reduce complexity and drive predictability for clientsAct as escalation lead for all service delivery-related issues that could impact client relationshipParticipate in contract and financial negotiations (MSAs, SOWs, ELAs, T&Cs)Qualifications10+ years experience in infrastructure/cloud solutions Services company,ideally as an executive within a large Enterprise IT organization, consulting firm or global systems integration companyBachelor’s degree (Business, Science, Technology, Engineering, Math) or equivalent experienceAnalytical decision-making and detail-oriented thinking combined with strong management skillsDemonstrated experience managing large, cross-functional teams within matrix organizationsSuperior interpersonal, written, verbal, listening and presentation skills &8211; ability to communicate cross-functionally with most senior-level executivesHighly organized, able to track multiple concurrent tasks and activities simultaneously; first-hand Change Management and Business Process Mapping experienceHistory of leading successful business transformations using cloud & related technologiesIn-depth knowledge of OpenStack or similar cloud technologies (AWS, Azure, CloudStack)Ability to travel freely between client sites and Mirantis HQ as neededWhat We OfferPartner with exceptionally passionate, talented and engaging colleagues.Implement cloud solutions for some of the best known brands in the industry for use in mission critical applications.High-energy atmosphere of a young company, competitive compensation package with strong benefits plan and stock options.Environment that fosters creativity and personal growth.The post Solutions Delivery Executive- UK appeared first on Mirantis | Pure Play Open Cloud.
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Image Streams FAQ

Over the course of the past few weeks, I have been gathering feedback around Image Streams. This feature can cause a lot of misunderstanding and confusion, even for long-time users. As a maintainer of this feature, I felt obligated to explain in detail what Image Streams are, and how regular users can benefit from using them. Hopefully, this article will help you to understand Image Streams better.
Quelle: OpenShift

Twitter turns to Watson to stop abuse before it starts

Twitter isn&;t taking bullying on its platform sitting down.
In remarks at IBM InterConnect this week, Twitter Vice President of Data Strategy Chris Moody said stopping abuse is the company&8217;s number one priority, though he admitted it is &;a very, very hard challenge.&;
Along with updates to its policies, another way Twitter is facing down that challenge is by bringing Watson in to analyze the wording of tweets.
&8220;Watson is really good at understanding nuances in language and intention,” Moody said. “What we want to do is be able to identify abuse patterns early and stop this behavior before it starts.”
Moody added that the early testing of using Watson&8217;s Tone Analyzer technology, which is available through IBM Bluemix, to identify abusive language is very promising. He said he&8217;d like to return to next year&8217;s InterConnect to share results.
For more of Moody&8217;s remarks, check out the full story on GeekWire or watch the video on IBMGO.
The post Twitter turns to Watson to stop abuse before it starts appeared first on news.
Quelle: Thoughts on Cloud

Girls Who Code: Inspiring a generation of change makers

Reshma Saujani, CEO of Girls Who Code, joined IBM CEO Ginni Rometty on stage at IBM InterConnect this week to discuss how IBM has supported the company&;s growth, which in turn has helped young girls break barriers in the technology industry.
As a politician, Reshma visited hundreds of schools. The lack of girls in IT classes made her question where women sit in the tech industry. Through research, she found out that today, less than 18 percent of women major in IT.
Moving in the right direction
Five years after the Girls Who Code started in 2012, IBM has sponsored summer camps, helping 40,000 girls from every US state learn to code. All the girls who attended these summer camps intend to major or minor in a computer tech course.
Considering only 7,000 graduated in computer science in 2016, it is clear the numbers are moving in the right direction.
Watson platform
The Girls Who Code camps teach girls how to use Watson API and Bluemix. For example, one girl created an app to help children with autism connect with their friends.
The camps are helping build a generation of change makers to help people with autism, those who are battling cyberbullying and others.
Three summer camp attendees, Karen, Michelle and Madison were welcomed to the stage during Rometty&8217;s keynote. They described how they used Bluemix workshop and Watson for an interactive chatbot, specifically using the Tone Analyzer. They later used the platform for their end-of-summer project because it was so interesting and exciting.
Supporting Girls Who Code
Continued support from IBM means that girls across the US can learn about the applications and the processes of coding. The girls on stage said being mentored by female IBMers was incredibly inspiring. They added that the best experience was the chance to spend time, collaborate and work in a real tech company that supports women in the tech field.
Saujani and Romette agreed that it is so possible to inspire young girls by showing them what coding is and how they can use it to benefit themselves and those around them. Young women can use tech to solve the things they’re passionate about rather than having to wait for someone else to do it.
Learn more about Bluemix and find out more about Girls Who Code.
A version of this article originally appeared on the IBM Internet of Things blog.
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Quelle: Thoughts on Cloud

How Watson helps H&R Block deliver engaging customer experiences

Just under three-fourths of US citizens get tax refunds every year, according to H&R Block CEO Bill Cobb. For H&R Block customers, the number is higher; it&;s closer to 85 percent.
Now that IBM Watson is helping H&R Block tax professionals guide customers through the filing process, the company is aiming to make that number rise even further.
Cobb joined IBM CEO Ginni Rometty on stage at IBM InterConnect Tuesday to explain just how H&R Block teamed up with IBM to get Watson working on taxes and how the whole process works.
&;I think this is one of the best examples of two brands coming together where they worked seamlessly,&; Cobb said after showing the ad that aired during this year&8217;s big game. Rometty added that H&R Block is &8220;a wonderful exemplar of continuous transformation.&8221;
Cobb shared that, after the 2016 tax season, H&R Block research found that customers were looking for more engaging experiences. So he called IBM on his landline phone and asked how Watson could make that happen while still keeping tax professionals at the center of customer relationships. In June 2016, teams from both companies were working on a solution. Just eight months later, ads for the service were running on TV.
&8220;Anyone who says IBM doesn&8217;t work quickly, I&8217;m here to tell you, IBM works fast,&8221; Cobb said.
The cognitive interview
Here&8217;s how the process works: a customer walks into an H&R Block office and sits down in front of a screen&;where previously they usually just watched a tax professional type away. A tax professional begins the usual interview, asking about life events, potential deductions and possible credits.
Throughout that process, Watson is listening in, referencing 600 million data points and the entire US tax code, creating a &8220;knowledge graph,&8221; which outlines all the areas where there might be a savings.
After the interview, Watson displays a massive chart of all the possible deductions and credits, and the tax professional goes through that chart with the customer, explaining all the different ways to increase the refund.
Positive response
Even before H&R Block with Watson was branded, when it was just a pilot program, customer satisfaction was ticking up, Cobb said. Now it&8217;s rising even more.
Tax professionals are responding positively, too, he said.
&8220;This makes them feel like they&8217;re really on the cutting edge,&8221; Cobb said.
Cobb said Watson is &8220;a beautiful fit for the nature of our business&8221; and is likely to expand into other areas of H&R Block&8217;s services, such as digital tax preparation.
Learn more about Watson on IBM Cloud.
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Quelle: Thoughts on Cloud

Account Executive- Telco

The post Account Executive- Telco appeared first on Mirantis | Pure Play Open Cloud.
We are transforming the industry and you will be helping us lead the charge.  As an account executive at Mirantis you will develop and execute a strategic and comprehensive business plan for your territory, including identifying core customers, mapping the benefits of OpenStack to customer’s business requirements. You will take full responsibility for accurate forecasting, regular quarterly revenue delivery, and facilitation of sales enablement and regulate the implementation of agreed account and business plans. Your overall focus areas will be in prospecting, developing business, responding to RFP&;s, developing proposals for presentation to customers, and selling Services and Products. Cross-functional teams from Mirantis’ Marketing, Solutions Engineering, Professional Services, and Product Development functions will provide support and tools for you to leverage to attain and exceed sales performance goals. Primary ResponsibilitiesPipeline Generation- acquire new customer database from calling into high level within prospect organizations, networking and various customer account lists.Participates in campaigns, conferences, works with marketing team to understand new offers and leads in assigned region, generates leads independently and follows-up appropriatelySolution Selling – consults with clients to determine their needs and works with application sales specialists to generate multi-product/service solutions. Takes initiative to learn new offers and products, as they become available. Able to apply technology knowledge in business development effortsProposal/Presentation Generation: incorporates executive summary, ROI analysis, and solution design to develop customer-specific proposals and presentations.Develop Scope of Work – works with the customer and engineering team to define and document the project scopeRelationship Management – develops and manages relationships with current clients to develop additional business as well as ensure a high level of client satisfactionAccurate Forecasting – captures activity information on a timely basis as client interactions occur to insure accurate product and services forecastingRequirementsAdvanced selling skills with a demonstrated track record of selling into complex organizations with multiple layers of decision makers. 10+ years selling experience with telecom and other technology products and solutions such as Cisco, EMC (Storage), VMware, NetApp, Oracle and managed services.Market knowledge (i.e. industry knowledge relevant to geographic area) and technical knowledge are necessary, and if assigned to vertical markets, knowledge of public sector is required.Must possess business experience to analyze client business requirements and develop creative solutions as well as utilize technical resources to complete an accurate and technically assured sales order.Exceptional communication skillsAbility to accept constructive criticism; and ability to maintain and develop positive team cohesivenessWork constructively across cultural boundaries in a globally distributed organization What We OfferWork in the Silicon Valley with established leaders in their industryWork with exceptionally passionate, talented and engaging colleaguesBe a part of cutting edge of open-source innovation since LinuxHigh-energy atmosphere of a young company, competitive compensation package with strong benefits plan and stock optionsLots of freedom for creativity and personal growthThe post Account Executive- Telco appeared first on Mirantis | Pure Play Open Cloud.
Quelle: Mirantis

Highlights from IBM InterConnect 2017: Day two

Yesterday, I posted a recap of the first day of IBM InterConnect. Today, I’m following up with more updates from day two in Las Vegas.
If you didn’t get a chance to see the event on the ground, you can watch the conference on demand using IBMGO.
The main event of the day was the keynote from IBM President and CEO Ginni Rometty. Attendees heard about how cloud and cognitive can come together to change the way we work and help solve difficult challenges.
[View the story &;Highlights from Day 2 at IBM InterConnect 2017&; on Storify]
The post Highlights from IBM InterConnect 2017: Day two appeared first on news.
Quelle: Thoughts on Cloud

OpenShift Debugging 101

I’ve been working with the radanalytics.io big data examples for OpenShift recently and every once in a while I would be on a slow network and plagued with inconsistency in deploys to get the entire example running. I finally reached out for help and got some great debugging advice so I wanted to share some [&;]
Quelle: OpenShift