5 highlights from InterConnect 2017

At this year’s InterConnect, I learned so much, met clients from across industries and geographies, and yet again left Las Vegas buzzing with excitement about IBM solutions and partnerships.
Throughout the week, clients told me they’re thrilled to see the IBM commitment to building a cloud that’s enterprise strong, puts data first and has cognitive at its core. They see their own ambitions in this strategy and are excited to work with a cloud services provider with a hybrid cloud strategy that spans platforms, industries and partners, putting client needs first.
As I reflect on the week, I thought I&;d share five of my personal highlights, in no particular order:
 
1. David Kenny&8217;s entrance
This wasn’t a tech, client or partner announcement, but it was a truly memorable entrance from the IBM senior vice president of IBM Watson and cloud platform. Though he entered to an exciting adventure theme, there was of course a serious message behind the fun: to show IBM clients just how far we’ll go to get them great pricing on cloud object storage. David shared the stage with Arvind Krishna, senior vice president of hybrid cloud and director of IBM Research, Monday morning as Indiegogo and Arrow Electronics announced a partnership to help bring new Internet of Things (IoT) ideas to life.
Monday’s opening event was also packed with announcements around leading technical innovation, such as the Cognitive Security Operations Centre, IBM Cloud Automation Manager, IBM Cloud for Financial Services and much more.
2. Ginni&8217;s keynote
IBM CEO and Chairman Ginni Rometty took the stage Tuesday morning having returned from China the evening beforehand. She announced the IBM Cloud partnership with Wanda China Cloud and shared the stage with clients and partners such as AT&T, Everledger, H&R Block, Royal Bank of Canada and Salesforce.
Salesforce CEO Marc Benioff stood out as he expressed his excitement around the Einstein/Watson partnership and the insights already being made available to Salesforce clients worldwide.
Joining Ginni on stage to close Tuesday’s keynote was the inspirational Reshma Saujani, founder and CEO of Girls Who Code. Three Girls Who Code students also took the stage to share their stories of coding, equality and opportunity.
3. Partnership announcements
With hybrid at the heart of IBM cloud strategy, partnering to extend key capabilities that offer clients choice with consistency is key.
IBM announced strategic partnerships with Red Hat focused on hosted private cloud and Intel and HyTrust with a focus on security. As a Red Hat certified cloud and service provider, IBM Bluemix now delivers managed, private cloud at scale on the IBM Cloud infrastructure, available with the Red Hat OpenStack platform and Red Hat Ceph storage.
With Intel and HyTrust, IBM will offer the IBM Cloud Secure Virtualization Solution running on VMware Cloud Foundation on IBM Cloud. The Secure Virtualization solution safely and securely reduces the barriers to cloud adoption, spanning various vertical specific compliance standards, including the EU General Data Protection Regulation (GDPR).
4. The concourse
As a regular InterConnect attendee over the years, I’ve seen the exhibition area grow in size and improve in quality year over year, and 2017 was no exception. At 350,000 square feet and renamed the concourse, 200-plus exhibitors from across IBM, business partners and the IBM Cloud ecosystem hosted stands manned by subject matter experts to share insight and experience with clients that were keen to learn.
Personal highlights included the Bluemix Garage presence, the Dev/Zone and of course, the cloud adoption leaders’ Cloud Confidence Center, where I spent much of my time.
5. The steps
You haven’t experienced IBM InterConnect if you haven’t clocked at least 15,000 steps on your pedometer each day. With the vast Mandalay Bay Conference Center taken over by IBM for InterConnect, the sheer extent of IBM InterConnect is an experience you won’t forget.
From the hands-on labs and certification hall on the third floor, to the various theatres and breakout rooms on the second floor, not to mention the concourse, exhibition centre and event arena on the ground floor, no trip to InterConnect is complete without a daily workout. Of course, the exercise tends to go unnoticed given the excitement and learning that takes place daily.
I’m writing this post as I travel from Las Vegas to Newark on the first leg of my journey home to Dublin, Ireland. As I recap the week that’s just passed, I’m making notes of clients that’ll be excited to learn more about InterConnect and the plethora of announcements and capabilities IBM just launched.
Feel free to contact me if you’d like to learn more about InterConnect 2017 and if you’re not already, start to make plans for InterConnect 2018 at Mandalay Bay, 18 to 22 March.
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Quelle: Thoughts on Cloud

Introducing Amazon Connect

Amazon Connect is a simple to use, cloud-based contact center service that makes it easy for you to deliver better customer service at lower cost. This new service from Amazon Web Services is based on the same contact center technology used by Amazon customer service associates around the world to power millions of customer conversations. Setting up a cloud-based contact center with Amazon Connect is as easy as a few clicks in the AWS Management Console, and agents can begin taking calls within minutes. 
Quelle: aws.amazon.com

The Facebook App Now Has Camera, Direct, And Stories, Three Features That Copy Snapchat

From left to right: Facebook Camera, Direct, and Stories.

Facebook

Facebook will start globally rolling out three features today on iOS and Android that strongly resemble Snapchat. They&;re called Camera, Direct, and Stories.

Facebook Direct — disappearing photos and videos with options to add text and filters — mimics the individual Snaps people send to each other. Facebook Stories copies Snapchat Stories, even in name — they&039;re ephemeral photos and videos that appear as a circle at the top of your news feed for 24 hours. Comments on a Story and images and videos on Direct will disappear whenever the content they&039;re responding to does. To take photos and videos for Direct or Stories, you have to launch Facebook Camera.

The company said it has been testing these features since August and that it began developing them in response to people sharing more photos and videos on Facebook. In its Q4 2016 earnings call, Facebook boasted that 1.15 billion users access the social network only on its mobile app every month, though it didn&039;t specify what percentage of total users that number accounted for.

Facebook&039;s algorithm will rank your friends&039; stories based on its determination of “how close you are with them,” Facebook product manager Connor Hayes told BuzzFeed News.

Facebook offered to buy Snapchat for $3 billion in 2013, but Snap founder Evan Spiegel turned Facebook CEO Mark Zuckerberg down. Snap made its initial public offering in late February 2017 at a valuation of $34 billion.

In a briefing, Hayes didn&039;t deny Snapchat&039;s influence on Facebook&039;s new features. Snapchat “had really pioneered Stories and did a great job uncovering the fact that [Stories] are a great way to communicate visually,” he said. “We see Stories as a format that will be consistent across social media for everyone to create and share visual content.” The company had previously denied that Snapchat affected its decision to create similar features.

Snapchat-esque features are now available in all of Facebook&039;s flagship apps: Whatsapp, Instagram, Messenger, and now Facebook Camera, Direct, and Stories. Each app has a different use case, Facebook said, and you won&039;t be able to cross-post content among them. They&039;re also only available in app form, not on your desktop.

“While the story format within Messenger lends itself more to &039;who’s up for coffee?&039; and an ensuing thread, the story format in Facebook is more aligned with how people share photos and videos there already — though the content people share on Stories will be more lightweight,” Hayes said.

The social network has introduced a number of different filters within Camera, Direct, and Stories, including overlays for local holidays or slang. It&039;s also partnered with several film studios and artists to create filters in the mold of popular characters and artworks, like the Minions.

These filters aren&039;t sponsored, as some of Snapchat&039;s are, and brands won&039;t have access to the Facebook Stories feature for now. Stories also won&039;t show ads at launch, though they may later.

Quelle: <a href="The Facebook App Now Has Camera, Direct, And Stories, Three Features That Copy Snapchat“>BuzzFeed