Amazon Connect can now automatically select random samples of agent contacts for evaluation

Amazon Connect can now provide managers with random samples of agent contacts for evaluation, so they can provide fair coaching feedback to agents. Managers can specify how many contacts they need to review per agent, as per union agreements, regulations, or internal guidelines. They then receive the required number of contacts randomly selected from the specified timeframe, for example, 3 contacts per agent from the last week. Additionally, managers can use new filters to ensure that the selected contacts are suitable for evaluation, such as those with audio or screen recordings, transcripts, and exclude previously evaluated contacts. This feature is available in all regions where Amazon Connect is offered. To learn more, please visit our documentation and our webpage.
Quelle: aws.amazon.com

Amazon SageMaker HyperPod introduces enhanced lifecycle scripts debugging

Amazon SageMaker HyperPod now provides enhanced troubleshooting capabilities for lifecycle scripts, making it easier to identify and resolve issues during cluster node provisioning. SageMaker HyperPod helps you provision resilient clusters for running AI/ML workloads and developing state-of-the-art models such as large language models (LLMs), diffusion models, and foundation models (FMs). When lifecycle scripts encounter issues during cluster creation or node operations, you now receive detailed error messages that include the specific CloudWatch log group and log stream names where you can find execution logs for lifecycle scripts. You can view these error messages by running the DescribeCluster API or by viewing the cluster details page in the SageMaker console. The console also provides a “View lifecycle script logs” button that navigates directly to the relevant CloudWatch log stream, making it easier to locate logs. Additionally, CloudWatch logs for lifecycle scripts now include specific markers to help you track lifecycle script execution progress, including indicators for when the lifecycle script log begins, when scripts are being downloaded, when downloads complete, and when scripts succeed or fail. These markers help you quickly identify where issues occurred during the provisioning process. These enhancements reduce the time required to diagnose and fix lifecycle script failures, helping you get your HyperPod clusters up and running faster. This feature is available in all AWS Regions where Amazon SageMaker HyperPod is supported. To learn more, see SageMaker HyperPod cluster management in the Amazon SageMaker Developer Guide.
Quelle: aws.amazon.com

Amazon Quick Suite launches expanded size, faster ingestion, and richer data type support for SPICE datasets

Amazon Quick Suite SPICE engine is now supporting higher scale, faster ingestion, and broader data types to power advanced analytics and AI-driven workloads. With this launch, customers can load up to 2TB of data per dataset, doubling the previous 1TB limit, when using the new data preparation experience. Despite the increased dataset size, SPICE continues to deliver strong performance, with ingestion further optimized to enable even faster data loading and refresh to reduce time to insight. We’ve also expanded SPICE’s data type support by increasing string length limits from 2K to 64K Unicode characters and extending the supported timestamp range from year 1400 back to year 0001. As Quick Suite customers bring richer, more complex, and increasingly AI-driven workloads into SPICE, these enhancements enable broader data coverage, faster data onboarding, and more powerful analytics, without compromising performance. To learn more, visit our documentation. The new SPICE dataset size limitation is now available in Amazon Quick Sight Enterprise Editions across all supported Amazon Quick Sight regions. 
Quelle: aws.amazon.com

Amazon RDS for Oracle extends support for bare metal instances to Standard Edition 2

Amazon RDS for Oracle now supports bare metal instances with Bring Your Own License (BYOL) license for Oracle Standard Edition 2. You can use M7i, R7i, X2iedn, X2idn, X2iezn, M6i, M6id, M6in, R6i, R6id, and R6in bare metal instances at 25% lower price compared to equivalent virtualized instances. With bare metal instances, you may be able to reduce your commercial database license and support costs by using bare metal instances since they provide full visibility into the number of CPU cores and sockets of the underlying server. Most bare metal instances have 2 sockets while db.m7i.metal-24xl and db.r7i.metal-24xl instances each have a single socket. Consult your legal or licensing partner to determine if you can use bare metal instances with Oracle Standard Edition 2 and if you can reduce license and support costs. Bare metal instances are available with Bring Your Own License (BYOL) license for Oracle Enterprise Edition Standard Edition 2. Refer to Amazon RDS for Oracle Pricing for available instance configurations, pricing, and region availability.
Quelle: aws.amazon.com

AWS expands managed integrations for AWS IoT Device Management service coverage to the Middle East (UAE) region

AWS IoT Device Management now offers the managed integrations feature in the Middle East (UAE) region. Organizations operating in this region can now better serve their local customers, helping them build unified Internet of Things (IoT) solutions that can easily onboard and manage diverse IoT devices through a single interface, regardless of connection type – direct, hub-based, or third-party cloud-based. Managed integrations provides developers with a unified interface and device SDKs supporting ZigBee, Z-Wave, Matter and Wi-Fi protocols. The feature includes partner built cloud-to-cloud connectors and 80+ device data model templates based on AWS’s implementation of the Matter data model standard. These capabilities allow developers to rapidly integrate devices into end user applications, such as home security, energy management, and elderly care monitoring. The managed integrations feature is available in Canada (Central), Europe (Ireland) and Middle East (UAE) regions. To learn more, refer to the developer guide and get started on the AWS IoT console.
Quelle: aws.amazon.com