Amazon Connect launches WhatsApp channel for Outbound Campaigns

Amazon Connect Outbound Campaigns now supports WhatsApp, expanding on the WhatsApp Business messaging capabilities that already allow customers to contact your agents. You can now engage customers through proactive, automated campaigns on their preferred messaging platform, delivering timely communications such as appointment reminders, payment notifications, order updates, and product recommendations directly through WhatsApp. Setting up WhatsApp campaigns uses the same familiar Amazon Connect interface, where you can define your target audience, choose personalized message templates, schedule delivery times, and apply compliance guardrails, just as you do for SMS, voice, and email campaigns. Previously, Outbound Campaigns supported SMS, email, and voice channels, while WhatsApp was available only for customers to initiate conversations with your agents. With WhatsApp support in Outbound Campaigns, you can now proactively reach customers through an additional messaging platform while maintaining a unified campaign management experience. You can personalize WhatsApp messages using real-time customer data, track delivery and engagement metrics, and manage communication frequency and timing to ensure compliance. This expansion provides greater flexibility to connect with customers on their preferred platforms while streamlining your omnichannel outreach strategy. This feature is available in all AWS Regions where Amazon Connect Outbound Campaigns is supported. To learn more, visit the Amazon Connect Outbound Campaigns documentation.
Quelle: aws.amazon.com

AWS Elastic Beanstalk now supports Node.js 24 on Amazon Linux 2023

AWS Elastic Beanstalk now enables customers to build and deploy Node.js 24 applications on Amazon Linux 2023 (AL2023) platform. This latest platform support allows developers to leverage the newest features and improvements in Node.js while taking advantage of the enhanced security and performance of AL2023.
AWS Elastic Beanstalk is a service that provides the ability to deploy and manage applications in AWS without worrying about the infrastructure that runs those applications. Node.js 24 on AL2023 delivers updates to the V8 JavaScript engine, npm 11, and security and performance improvements. Developers can create Elastic Beanstalk environments running Node.js 24 on AL2023 through the Elastic Beanstalk Console, CLI, or API.
This platform is available in all commercial AWS Regions where Elastic Beanstalk is available, including the AWS GovCloud (US) Regions. For a complete list of regions and service offerings, see AWS Regions.
To learn more about Node.js 24 on Amazon Linux 2023, see the AWS Elastic Beanstalk Developer guide. For additional information, visit the AWS Elastic Beanstalk product page.
Quelle: aws.amazon.com

Amazon SES adds VPC support for API endpoints

Today, Amazon Simple Email Service (SES) added support for accessing SES API endpoints through Virtual Private Cloud (VPC) endpoints. Customers use VPC endpoints to enable access to SES APIs for sending emails and managing their SES resource configuration. This release helps customers increase security in their VPCs. Previously, customers who ran their workloads in a VPC could access SES APIs by configuring an internet gateway resource in their VPC. This enabled traffic from the VPC to flow into the internet, and reach SES public API endpoints. Now, customers can use the VPC endpoints to access SES APIs without the need for an internet gateway, reducing the chances for activity in the VPC to be exposed to the internet.. SES supports VPC for SES API endpoints in all AWS Regions where SES is available. For more information, see the documentation for information about setting up VPC endpoints with Amazon SES.
Quelle: aws.amazon.com

Amazon SageMaker now supports self-service migration of Notebook instances to latest platform versions

Amazon SageMaker Notebook instance now supports self-service migration, allowing you to update your notebook instance platform identifier through the UpdateNotebookInstance API. This enables you to seamlessly transition from unsupported platform identifiers (notebook-al1-v1, notebook-al2-v1, notebook-al2-v2) to supported versions (notebook-al2-v3, notebook-al2023-v1). With the new PlatformIdentifier parameter in the UpdateNotebookInstance API, you can update to newer versions of the Notebook instance platform while preserving your existing data and configurations. The platform identifier determines which Operating System and JupyterLab version combination your notebook instance runs. This self-service capability simplifies the migration process and helps you keep your notebook instances current. This feature is supported through AWS CLI (version 2.31.27 or newer) and SDK, and is available in all AWS Regions where Amazon SageMaker Notebook instances are supported. To learn more, see Update a Notebook Instance in the Amazon SageMaker Developer Guide.
Quelle: aws.amazon.com