Amazon Lex launches improved speech recognition models for English

Amazon Lex now offers a neural automatic speech recognition (ASR) model for English that delivers improved recognition accuracy for your voice bots. Trained on data from multiple English locales, the model excels at recognizing conversational speech patterns across diverse speaking styles, including non-native English speakers and regional accents. This reduces the need for end-customers to repeat themselves and improves self-service success rates. To enable this feature, select “Neural” as the speech recognition option in your bot’s locale settings. This feature is available in all AWS commercial regions where Amazon Connect and Lex operate. To learn more, visit the Amazon Lex documentation or explore the Amazon Connect website to learn how Amazon Connect and Amazon Lex deliver seamless end-customer self-service experiences. 
Quelle: aws.amazon.com

Amazon Connect Cases now supports AWS CloudFormation

Amazon Connect Cases now supports AWS CloudFormation, enabling you to model, provision, and manage case resources as infrastructure as code. With this launch, administrators can create CloudFormation templates to programmatically deploy and update their Cases configuration—such as templates, fields, and layouts—across Amazon Connect instances, reducing manual setup time and minimizing configuration errors. Amazon Connect Cases is available in the following AWS Regions: US East (N. Virginia), US West (Oregon), Canada (Central), Europe (Frankfurt), Europe (London), Asia Pacific (Seoul), Asia Pacific (Singapore), Asia Pacific (Sydney), Asia Pacific (Tokyo), and Africa (Cape Town). To learn more and get started, visit the Amazon Connect Cases webpage and documentation.
Quelle: aws.amazon.com

Amazon MSK Connect is now available in three additional AWS Regions

Amazon MSK Connect is now available in three additional AWS Regions: Asia Pacific (New Zealand), AWS GovCloud (US-East), and AWS GovCloud (US-West). MSK Connect enables you to run fully managed Kafka Connect clusters with Amazon Managed Streaming for Apache Kafka (Amazon MSK). With a few clicks, MSK Connect allows you to easily deploy, monitor, and scale connectors that move data in and out of Apache Kafka and Amazon MSK clusters from external systems such as databases, file systems, and search indices. MSK Connect eliminates the need to provision and maintain cluster infrastructure. Connectors scale automatically in response to increases in usage and you pay only for the resources you use. With full compatibility with Kafka Connect, it is easy to migrate workloads without code changes. MSK Connect will support both Amazon MSK-managed and self-managed Apache Kafka clusters. You can get started with MSK Connect from the Amazon MSK console or the Amazon CLI. With this launch, MSK Connect is now available in thirty eight AWS Regions. To get started visit, the MSK Connect product page, pricing page, and the Amazon MSK Developer Guide.
Quelle: aws.amazon.com