Amazon Connect Customer expands generative AI-powered post-contact summaries to eight new languages

Amazon Connect Customer now supports generative AI-powered post-contact summaries in eight additional language families: Portuguese, French, Italian, German, Spanish, Chinese, Japanese, and Korean. Post-contact summaries also now support non-US variations of English, including British English, Australian English, and other regional locales, ensuring summaries reflect locally appropriate spelling and terminology.
Generative AI-powered post-contact summaries provide agents and managers with concise, structured overviews of customer conversations across voice, chat, and email channels, eliminating the need to read full transcripts. With this expansion, organizations can automatically generate summaries in the language of the conversation, helping agents complete after-contact work faster and enabling managers to review contacts across languages. For example, a global support organization can now generate post-contact summaries for calls handled in French, German, or Japanese, giving supervisors visibility into service quality across all regions.
The newly supported languages are available in all AWS Regions where Amazon Connect Customer post-contact summaries are available. To learn more, refer to View generative AI-powered post-contact summaries in the Amazon Connect Customer Administrator Guide. To learn more about Amazon Connect Customer, visit the Amazon Connect Customer website.
Quelle: aws.amazon.com

AWS Organizations emits CloudTrail events for account membership changes

AWS Organizations now automatically emits CloudTrail events to your management account whenever accounts join or leave your organization. These new events—AccountJoinedOrganization and AccountDepartedOrganization—provide security teams and cloud administrators with enhanced visibility into organizational membership changes, helping detect unauthorized activities and potential security incidents that previously could go unnoticed. 
The AccountJoinedOrganization event captures how an account joined an organization (Created or Invited) and the join timestamp, while the AccountDepartedOrganization event records how an account departed —Left for accounts that departed voluntarily, Removed for accounts removed by the management account, or  Cleaned for accounts that were permanently closed along with the departure timestamp. 
You can leverage these events to create CloudWatch alarms or Amazon EventBridge rules for real-time notifications, enabling rapid response to suspicious organizational changes. This capability supports critical use cases including fraud detection, compliance auditing, security monitoring, and incident investigation across your AWS environment.
Quelle: aws.amazon.com

Amazon EMR now supports Apache Spark 4.0.2 in general availability

Amazon EMR now supports Apache Spark 4.0.2 across all three deployment models. With Spark 4.0.2, you can build and maintain data pipelines more easily with ANSI SQL and VARIANT data types, enforce fine-grained access control (FGAC) at the row level or column level, strengthen compliance and governance frameworks with Apache Iceberg v3 table format, and deploy new real-time applications faster with enhanced streaming capabilities. With Spark 4.0.2, you can build data pipelines, making data engineering accessible to a broader range of users through standard ANSI SQL support, eliminating the need to learn Spark-specific syntax. Spark 4.0.2 natively supports JSON and semi-structured data through VARIANT data types, providing flexibility for handling diverse data formats. You can enforce fine-grained access control (FGAC) on both read and write operations for AWS Lake Formation registered tables in your Apache Spark jobs. Building on these security capabilities, Apache Iceberg v3 table format provides stronger transaction guarantees and tracks data lineage, creating the audit trails required for regulatory compliance. Enhanced streaming controls simplify management of complex stateful operations and improve monitoring, enabling you to deploy real-time applications for fraud detection, personalization, and other time-sensitive use cases faster.
Apache Spark 4.0.2 is available in all regions where EMR is available. If you are upgrading your existing EMR application, you can use Apache Spark upgrade agent to accelerate your upgrades. To learn more about Apache Spark 4.0.2 on Amazon EMR, visit the Amazon EMR release notes, or get started by creating an EMR application with Spark 4.0.2 from the AWS Management Console.
Quelle: aws.amazon.com

SageMaker Notebook Instances now support P5.4xl instance types

We are pleased to announce general availability of Amazon EC2 P5.4xl instances on SageMaker notebook instances.
Amazon EC2 P5.4xl instances are powered by NVIDIA H100 Tensor Core GPUs and deliver high performance in Amazon EC2 for deep learning (DL) and high performance computing (HPC) applications. They help you accelerate your time to solution by up to 4x compared to previous-generation GPU-based EC2 instances, and reduce cost to train ML models by up to 40%. Customers can use P5 instances for training and deploying complex large language models (LLMs) and diffusion models powering generative AI applications. These applications include question answering, code generation, video and image generation, and speech recognition.
Amazon EC2 P5.4xl instances are available on SageMaker notebook instances in the AWS US East (N. Virginia and Ohio), US West (Oregon), Asia Pacific (Mumbai, Tokyo, Jakarta) and South America (São Paulo) regions.
Visit developer guides for instructions on setting up and using JupyterLab and CodeEditor applications on SageMaker Studio and SageMaker notebook instances.
Quelle: aws.amazon.com

SageMaker Notebook Instances now support P5en.48xl instance types

We are pleased to announce general availability of Amazon EC2 P5en.48xl instances on SageMaker notebook instances.
Amazon EC2 P5en instances feature 8 H200 GPUs which have 1.7x GPU memory size and 1.4x GPU memory bandwidth than H100 GPUs featured in P5 instances. P5en instances pair the H200 GPUs with high performance custom 4th Generation Intel Xeon Scalable processors, enabling Gen5 PCIe between CPU and GPU which provides up to 4x the bandwidth between CPU and GPU and boosts AI training and inference performance. P5en, with up to 3200 Gbps of third generation of EFA using Nitro v5, shows up to 35% improvement in latency compared to P5 that uses the previous generation of EFA and Nitro. This helps improve collective communications performance for distributed training workloads such as deep learning, generative AI, real-time data processing, and high-performance computing (HPC) applications.
Amazon EC2 P5en.48xl instances are available on SageMaker notebook instances in the AWS US East (N. Virginia and Ohio), US West (Oregon), and Asia Pacific (Tokyo) regions.
Visit developer guides for instructions on setting up and using JupyterLab and CodeEditor applications on SageMaker Studio and SageMaker notebook instances.
Quelle: aws.amazon.com