Kategorie: Amazon AWS

Amazon Connect adds default Step-by-Step Guides for After Contact Work

Amazon Connect now supports Default Guides for After Contact Work (ACW), enabling contact center administrators to automatically launch a Step-by-Step Guide when an agent enters the ACW state without any manual work. 
This capability helps contact centers standardize post-contact workflows and reduce handle time by ensuring agents are automatically guided through required wrap-up tasks, such as logging disposition codes, updating cases, or completing follow-up actions. By eliminating the need for agents to manually navigate to the correct application during ACW, organizations can improve consistency, reduce errors, and accelerate agent productivity across their contact center operations.
 To learn more and get started, visit the Amazon Connect webpage and documentation.
Quelle: aws.amazon.com

AWS Client VPN now supports Ubuntu OS version 26.04 LTS

AWS Client VPN now supports Linux desktop client with Ubuntu versions 26.04 LTS. You can now run the AWS supplied VPN client on the latest Ubuntu OS versions. AWS Client VPN desktop clients are available free of charge, and can be downloaded here. AWS Client VPN is a managed service that securely connects your remote workforce to AWS or on-premises networks. It supports desktop clients for MacOS, Windows, and Ubuntu-Linux. With this release, CVPN now supports the latest version of Ubuntu client – 26.04 LTS, along with 22.04 and 24.04. It already support Mac OS version Sonoma 14.0,, Sequoia 15.0, and Tahoe 26.0, and Windows 11. Client also supports ARM64 for MacOS and Windows.
This client version is available in all regions where AWS Client VPN is generally available with no additional cost. To learn more about Client VPN:

Visit the AWS Client VPN product page
Read the AWS Client VPN documentation

Quelle: aws.amazon.com

AWS Marketplace introduces Tax management portal for sellers

AWS Marketplace launches a new Tax management portal that provides sellers a streamlined self-service process to view and download invoices, eliminating the need to request invoices through support channels. Tax management portal integrates the invoice management directly into the AWS Partner Central console, providing centralized access to both seller listing fee invoices and invoices issued to buyers in applicable regions. The portal streamlines invoice retrieval and record-keeping for sellers and partner finance teams managing AWS Marketplace operations. Sellers can now access the new experience through AWS Partner Central or AWS Marketplace Management portal, enabling advanced search and filtering capabilities, allowing you to search listing fee invoices by invoice ID, date range, or invoicing entity. Sellers can also access these invoices programmatically through the ListInvoiceSummaries API. Sellers can download multiple invoices simultaneously, making it efficient to prepare for audits, reconcile financial records, or retrieve tax-related information. This self-service approach provides transparency into listing fees across different AWS Marketplace invoicing entities, supporting multi-region operations and revenue tracking needs. Beyond listing fee invoices, India-based sellers can view and download tax invoices generated on their behalf to the buyer through the portal, with filtering by invoice ID, buyer name, date range, buyer account ID, or invoicing entity. Seller listing fee invoices are supported for all AWS Marketplace entities. To learn more about accessing and managing the invoices, visit AWS Marketplace Seller Guide.
Quelle: aws.amazon.com

Amazon Route 53 Resolver endpoints now support additional capabilities for IPv6 query traffic

Amazon Route 53 Resolver endpoints now support DNS64 on inbound endpoints and IPv6 forwarding through the internet gateway (IGW) on outbound endpoints, making it easier to manage hybrid DNS across IPv4 and IPv6 networks. With DNS64 enabled on inbound endpoints, you can synthesize AAAA (IPv6) responses for domains that only have A (IPv4) records, allowing IPv6-only clients on-premises to reach IPv4 services on AWS without changes to those services. You can also configure outbound endpoints to forward DNS queries to public IPv6 name servers through the IGW. Amazon Route 53 Resolver endpoints simplify hybrid cloud DNS by enabling seamless query resolution between on-premises networks and Amazon Virtual Private Cloud (Amazon VPC). As you transition workloads to IPv6, these capabilities help your IPv6 resources on VPCs and on-premises networks communicate with both IPv4 and IPv6 destinations without additional workarounds. These capabilities are available at no additional cost in all AWS Regions where Route 53 Resolver endpoints are supported. To get started, see the Route 53 VPC Resolver documentation. For regional availability, see the Route 53 Region list. For Route 53 Resolver endpoint pricing, see here.
Quelle: aws.amazon.com

AWS Service Catalog is now available in the AWS Asia Pacific (New Zealand) and Canada West (Calgary) regions

AWS Service Catalog is now available to customers in two additional AWS Regions: Asia Pacific (New Zealand) and Canada West (Calgary). AWS Service Catalog enables customers to create, govern, and distribute a catalog of approved Infrastructure as Code (IaC) products for deployment on AWS. Administrators define products using AWS CloudFormation or other IaC tools such as Terraform. A product is a set of AWS resources that can range from a single compute instance to a fully configured multi-tier application. Customers can share portfolios of approved products across AWS accounts and organizational units through AWS Organizations, giving engineers, database administrators, data scientists, and other end-users consistent self-service access to governed AWS resources across their organization. With AWS Service Catalog, organizations can apply launch and template constraints to govern how products are provisioned, manage product versions as they evolve, and control access by individual, group, or cost center using AWS Identity and Access Management (IAM). AWS Service Catalog is used by enterprises, system integrators, and managed service providers to organize, govern, and provision resources on AWS at scale. For more information, please visit the AWS Service Catalog product page and documentation. See the AWS Region Table for complete regional availability.
Quelle: aws.amazon.com

Amazon Route 53 Global Resolver now lets you add and remove AWS Regions for anycast DNS resolution

Amazon Route 53 Global Resolver now lets you add and remove AWS Regions for anycast DNS resolution, giving you flexible control over where your DNS queries are resolved. This allows you to easily expand Global Resolver coverage as your organization grows or adjust regional deployment to meet compliance requirements. Global Resolver provides anycast DNS resolution for public internet domains and private Route 53 hosted zones from any location, along with DNS query filtering and centralized logging. With this update, you can dynamically adjust which AWS Regions participate in anycast resolution without recreating your Global Resolver configuration. This capability is available at no additional cost in all AWS Regions where Route 53 Global Resolver is supported. To get started, see the Route 53 Global Resolver documentation. For regional availability, see the Route 53 Global Resolver Region list. For pricing, see Amazon Route 53 pricing.
Quelle: aws.amazon.com

Amazon EC2 G7e instances now available in Europe (London) region

Starting today, Amazon EC2 G7e instances accelerated by NVIDIA RTX PRO 6000 Blackwell Server Edition GPUs are now available in Europe (London) region. G7e instances offer up to 2.3x inference performance compared to G6e.
Customers can use G7e instances to deploy large language models (LLMs), agentic AI models, multimodal generative AI models, and physical AI models. G7e instances offer the highest performance for spatial computing workloads as well as workloads that require both graphics and AI processing capabilities. G7e instances feature up to 8 NVIDIA RTX PRO 6000 Blackwell Server Edition GPUs, with 96 GB of memory per GPU, and 5th Generation Intel Xeon processors. They support up to 192 virtual CPUs (vCPUs) and up to 1600 Gbps of networking bandwidth. G7e instances support NVIDIA GPUDirect Peer to Peer (P2P) that boosts performance for multi-GPU workloads. Multi-GPU G7e instances also support NVIDIA GPUDirect Remote Direct Memory Access (RDMA) with EFA in EC2 UltraClusters, reducing latency for small-scale multi-node workloads.
You can use G7e instances for Amazon EC2 in the following AWS Regions: US West (Oregon), US East (N. Virginia, Ohio), Europe (Spain, London) and Asia Pacific (Tokyo, Seoul). You can purchase G7e instances as On-Demand Instances, Spot Instances, or as part of Savings Plans.
To get started, visit the AWS Management Console, AWS Command Line Interface (CLI), and AWS SDKs. To learn more, visit G7e instances.
Quelle: aws.amazon.com

Amazon EC2 X8i instances are now available in additional regions

Starting today, Amazon Elastic Compute Cloud (Amazon EC2) X8i instances are available in the Europe (Ireland) and Asia Pacific (Mumbai) regions. These instances are powered by custom Intel Xeon 6 processors available only on AWS. X8i instances are SAP-certified and deliver the highest performance and fastest memory bandwidth among comparable Intel processors in the cloud. They deliver up to 43% higher performance, 1.5x more memory capacity (up to 6TB), and 3.3x more memory bandwidth compared to previous generation X2i instances. X8i instances are designed for memory-intensive workloads like SAP HANA, large databases, data analytics, and Electronic Design Automation (EDA). Compared to X2i instances, X8i instances offer up to 50% higher SAPS performance, up to 47% faster PostgreSQL performance, 88% faster Memcached performance, and 46% faster AI inference performance. X8i instances come in 14 sizes, from large to 96xlarge, including two bare metal options. To get started, visit the AWS Management Console. X8i instances can be purchased via Savings Plans, On-Demand instances, and Spot instances. For more information visit X8i instances page.
Quelle: aws.amazon.com

Amazon EC2 G6 instances now available in AWS European Sovereign Cloud (Germany)

Starting today, the Amazon Elastic Compute Cloud (Amazon EC2) G6 instances powered by NVIDIA L4 GPUs are available in AWS European Sovereign Cloud (Germany). G6 instances can be used for a wide range of graphics-intensive and machine learning (ML) use cases. Customers can use G6 instances for deploying ML models for natural language processing, language translation, video and image analysis, speech recognition, and personalization. G6 instances are also well-suited for graphics workloads, such as creating and rendering real-time, cinematic-quality graphics and game streaming. G6 instances feature up to 8 NVIDIA L4 Tensor Core GPUs with 24 GB of memory per GPU and third generation AMD EPYC processors. They also support up to 192 vCPUs, up to 100 Gbps of network bandwidth, and up to 7.52 TB of local NVMe SSD storage. In addition to AWS European Sovereign Cloud (Germany), Amazon EC2 G6 instances are available today in the AWS US East (N. Virginia and Ohio), US West (Oregon), Europe (Frankfurt, London, Paris, Spain, Stockholm and Zurich), Asia Pacific (Mumbai, Tokyo, Malaysia, Seoul and Sydney), South America (Sao Paulo), Middle East (UAE) and Canada (Central) Regions. Customers can purchase G6 instances as On-Demand Instances, Spot Instances, or as part of Savings Plans. To get started, visit the AWS Management Console, AWS Command Line Interface (CLI), and AWS SDKs. To learn more, visit the G6 instance page.
Quelle: aws.amazon.com

AWS India customers can now use UPI Scan and Pay for sign-up and payments

India customers can now use UPI (Unified Payments Interface) Scan and Pay to sign up for AWS or make payments to their invoices. UPI is a popular and convenient payment method in India, which facilitates instant bank-to-bank transfers between two parties through mobile phones with internet. The new Scan and Pay experience simplifies payments by allowing customers to scan a QR code displayed on the AWS Console using their UPI mobile app (such as Google Pay, PhonePe, Paytm, or Amazon Pay), eliminating the need to manually enter a UPI ID. This enhancement makes the UPI payment experience more secure, convenient, and error-free for customers signing up for AWS or making one-time payments. Scan and Pay reduces friction and aligns with how customers commonly use UPI for everyday transactions. Customers can also set up UPI AutoPay using Scan and Pay for automatic monthly payments up to INR 15,000. To use this feature, customers log in to the AWS Console and select UPI as their payment method during signup or when making a payment. A QR code is displayed on screen, which customers scan using their UPI mobile app to verify and authorize the transaction. To learn more, see Managing Payment Methods in India.
Quelle: aws.amazon.com