Amazon EC2 R8id instances are now available in additional AWS Regions

Amazon Elastic Compute Cloud (Amazon EC2) R8id instances are now available in additional regions. R8id instances are now available in Asia Pacific (Mumbai, Malaysia, Sydney), Canada (Central), and Europe (Ireland, Stockholm).
R8id instances feature up to 22.8TB of NVMe SSD local instance storage, 3x more than R6id, and provide up to 3.3x higher memory bandwidth, delivering up to 43% higher performance compared to R6id instances. They are ideal for memory-intensive workloads that benefit from high-performance local storage, including in-memory databases, real-time big data analytics, large in-memory caches, and data processing applications. Additionally, customers can now adjust the network and Amazon EBS bandwidth on these instances by 25% using EC2 instance bandwidth weighting configuration, providing greater flexibility with the allocation of bandwidth resources to better optimize workloads. These instances offer Elastic Fabric Adapter (EFA) networking on 24xlarge, 48xlarge, metal-24xl, and metal-48xl sizes.
Customers can purchase these instances via Savings Plans, On-Demand instances, and Spot instances. For more information visit the Amazon EC2 R8id page.
Quelle: aws.amazon.com

Amazon EC2 C8id and M8id instances are now available in additional AWS Regions

Amazon Elastic Compute Cloud (Amazon EC2) C8id and M8id instances with up to 22.8 TB of local NVMe-based SSD block-level storage are now available in additional regions. C8id instances are now available in Asia Pacific (Sydney) and Canada (Central) and M8id instances are available in Asia Pacific (Mumbai) and Canada (Central).
Amazon EC2 C8id and M8id instances offer 3 times more vCPUs, memory and local storage compared to previous sixth-generation instances. These instances deliver up to 43% higher compute performance and 3.3 times more memory bandwidth compared to previous sixth-generation C6id and M6id instances. They also deliver up to 46% higher performance for I/O intensive database workloads, and up to 30% faster query results for I/O intensive real-time data analytics compared to previous sixth generation instances.

C8id instances are ideal for compute-intensive workloads, including those that need access to high-speed, low-latency local storage like video encoding, image manipulation, and other forms of media processing.
M8id instances are best for workloads that require a balance of compute and memory resources along with high-speed, low-latency local block storage, including data logging, media processing, and medium-sized data stores.

Additionally, customers can now adjust the network and Amazon EBS bandwidth on these instances by 25% using EC2 instance bandwidth weighting configuration, providing greater flexibility with the allocation of bandwidth resources to better optimize workloads. These instances offer Elastic Fabric Adapter (EFA) networking on 24xlarge, 48xlarge, metal-24xl, and metal-48xl sizes.
Customers can purchase these instances via Savings Plans, On-Demand instances, and Spot instances. For more information visit the Amazon EC2 C8id and Amazon EC2 M8id pages.
Quelle: aws.amazon.com

Amazon Connect Customer now supports points-based scoring in performance evaluations

Amazon Connect Customer now supports points-based scoring to evaluate human and AI agent performance, giving managers more flexibility in configuring evaluation scores. With points-based scoring, managers assign points to each criterion based on its importance to the business, and the score is the sum of the points earned. In contrast, with the existing percentage-based scoring, each question is assigned weights that need to add up to 100%. For example, a points-based evaluation might award 40 points for resolving the customer’s problem, 20 for meeting compliance requirements, and 10 for a proper greeting – without the need for scores to add up to 100. Managers control how points are awarded: combining several compliance criteria into one multiple-choice question to shorten the form, excluding the call reason from scoring, or awarding bonus points for strong customer rapport. Managers decide what counts, how much it counts, and what earns extra credit, so the score reflects what the business values most.
This feature is available in all regions where Amazon Connect Customer is offered. To learn more, please visit our documentation and our webpage.
Quelle: aws.amazon.com