Amazon Connect Customer now supports scheduling tasks up to 90 days in advance

Amazon Connect Customer now supports scheduling tasks up to 90 days in advance, helping organizations plan, route, and track long-running follow-up work. For example, an insurance team managing an auto repair claim can schedule future tasks for an adjuster visit, parts availability check, and repair completion follow-up, with each task routed to the right team at the right time with relevant claim context. You can schedule tasks using the StartTaskContact API, flows, or the agent workspace.
This feature is available in all commercial and AWS GovCloud (US) regions where Amazon Connect Customer is offered. To learn more, see our documentation. To learn more about Connect Customer, visit the Amazon Connect Customer website. 
Quelle: aws.amazon.com

AWS announces general availability of the next generation of AWS Resilience Hub

Today, AWS announces the general availability of the next generation of AWS Resilience Hub, a central location in the AWS console that helps platform engineering and site reliability teams assess and strengthen the resilience of their critical workloads running on AWS. This new update expands on AWS Resilience Hub’s existing experience for meeting resilience objectives by introducing a new application model, dependency discovery, generative AI-powered failure mode analysis, modular resilience policies, and organization-wide reporting.
With the next generation of Resilience Hub, teams model applications using a three-level hierarchy — systems, user journeys, and services — that reflects how these applications deliver business value. Through dependency discovery assessments, maintain up-to-date visibility into the AWS services, internal endpoints, and third-party endpoints that your services rely on. A generative AI-powered failure mode assessment analyzes your services against AWS Well-Architected best practices, the AWS Resilience Analysis Framework, and the organization’s resilience policies, generating prioritized, actionable recommendations. AWS Organizations integration enables central teams to define resilience policies and monitor posture across all accounts and regions from a single dashboard.
The next generation of the AWS Resilience Hub is available in the following AWS Regions: US East (N. Virginia), US East (Ohio), US West (Oregon), Canada (Central), Europe (Ireland), Europe (London), Europe (Frankfurt), Europe (Paris), Europe (Stockholm), Asia Pacific (Mumbai), Asia Pacific (Singapore), Asia Pacific (Sydney), Asia Pacific (Tokyo), Asia Pacific (Seoul), and South America (São Paulo).
To get started, visit the AWS console. To learn more about the next generation of AWS Resilience Hub, see the product page, or visit the AWS News Blog. 
Existing AWS Resilience Hub customers can continue using their current experience and adopt the next generation of AWS Resilience Hub at their own pace. For guidance, see the migration user guide.
Quelle: aws.amazon.com

AWS IoT Core adds APIs for MQTT connection management

Today, AWS IoT Core launches two new MQTT connection management APIs, GetConnection and ListSubscriptions, enabling you to easily access MQTT client connection and subscription information for your Internet of Things (IoT) devices. These APIs help you troubleshoot connectivity issues, monitor client behavior, and audit connection patterns across your device fleet. The GetConnection API gives you visibility into an IoT device connection by retrieving detailed connection information, including connection status, MQTT session details, and optional socket-level data such as source and target IP addresses, ports, and client VPC endpoint ID, controlled via granular IAM policies. The ListSubscriptions API complements this by returning all topic subscriptions, including QoS levels for a client’s MQTT session, for connected and offline clients with persistent sessions. This enables you to validate and identify overlapping or unnecessary subscriptions that may impact solution performance. Together with the existing DeleteConnection API, these new APIs provide a comprehensive MQTT connection management experience.
These APIs are now available in all AWS regions where AWS IoT Core is supported. To learn more, visit the AWS IoT Core documentation and AWS IoT Core API reference guide.
Quelle: aws.amazon.com

Monitor AWS Budgets directly in Billing and Cost Management Dashboards with new Budgets widget

Today, AWS Billing and Cost Management (BCM) announces support for Budgets widgets in BCM Dashboards, giving you the flexibility to customize your cost management console with the views that matter most to your organization. You can now monitor AWS Budgets alongside Cost Explorer reports and Savings Plans and Reserved Instance coverage and utilization reports, all in a single, tailored dashboard.
Previously, reviewing budget performance required navigating to a separate console page. Now, finance teams and cloud administrators can add one or more Budgets widgets to any BCM Dashboard, displaying budget name, budgeted amount, actual spend, and forecasted amount. You can filter budgets by name, threshold, and budget type, directly within the widget, and choose which budgets appear on each dashboard, reducing the time spent switching between console pages and enabling faster budget monitoring across teams. Budget widgets are fully integrated with dashboard export capabilities, allowing you to include budget data in scheduled email reports or download it as CSV or PDF, making it easier to share budget status with stakeholders without manual data gathering. 
Budgets widgets for BCM Dashboards are available in all AWS commercial Regions at no additional charge. To learn more, visit our User Guide.
Quelle: aws.amazon.com