AWS Introduces self-service invoice correction feature

Today, AWS announces the general availability of a self-service Invoice correction feature to update AWS invoices. This launch enables all AWS customers to correct key invoice attributes—including purchase order numbers, business legal name, and addresses — on their AWS invoices and get corrected invoices instantaneously. AWS customers can now access the new self-service Invoice correction feature directly from the AWS Billing and Cost Management console. This feature offers AWS customers a guided self-service workflow to update invoice attributes in their account settings and on select invoices. This feature gives AWS customers direct control over invoice corrections while reducing wait times and improving efficiency in managing their AWS accounts. AWS self-service Invoice Correction feature is generally available in all AWS Regions, excluding GovCloud (US) Regions and China (Beijing) and China (Ningxia) Regions. To get started with AWS self-service invoice correction feature, please visit the product details page. 
Quelle: aws.amazon.com

AWS End User Messaging now sends onboarding progress alerts via Slack, Email, or any other EventBridge destination

Starting today, AWS End User Messaging customers can be notified of updates to their SMS onboarding progress in Slack, Email, or any other Amazon EventBridge destination. Before this launch, tracking the status of your onboarding progress was difficult. Customers had to periodically check the status of a phone number registration in the console. Now with this launch, you can be immediately notified when phone number or sender ID registrations in your AWS account are created, submitted, denied or requires an update. AWS End User Messaging provides developers with a scalable and cost-effective messaging infrastructure without compromising the safety, security, or results of their communications. Developers can integrate messaging to support uses cases such as one-time passcodes (OTP) at sign-ups, account updates, appointment reminders, delivery notifications, promotions and more. Support for EventBridge for SMS is available in all AWS Regions where End User Messaging is available, see the AWS Region table. To learn more, see AWS End User Messaging.
Quelle: aws.amazon.com

AWS Clean Rooms now supports collaboration with cross-region data sources

Today, AWS Clean Rooms announces support for cross-region data collaboration. This launch enables companies and their partners to easily collaborate with data sources stored in different regions, without having to move, copy, or share their underlying data. With AWS Clean Rooms support for cross-region data collaboration, organizations can collaborate with their partners by leveraging datasets stored in regions outside of their own. Companies can collaborate with data sources stored in different AWS and Snowflake Regions from where their collaboration is hosted, eliminating the need to move or replicate data across regions to collaborate with their partners. Collaboration creators can control where their analysis results are delivered by configuring a set of allowed regions, helping each collaborator comply with applicable data residency requirements and sovereignty laws. For example, a media publisher with data stored in US East (N. Virginia) can collaborate with an advertising partner whose data resides in EU Central (Frankfurt) without building additional data pipelines or sharing underlying data with one another. With AWS Clean Rooms, customers can create a secure data clean room in minutes and collaborate with any company on AWS or Snowflake to generate unique insights about advertising campaigns, investment decisions, and research and development. For more information about the AWS Regions where AWS Clean Rooms is available, see the AWS Regions table. To learn more about collaborating with AWS Clean Rooms, visit AWS Clean Rooms.
Quelle: aws.amazon.com

Amazon Connect now provides generative AI-powered email conversation overviews and suggested responses

Amazon Connect now provides agents with generative AI-powered email conversation overviews, suggested actions, and responses. This enables agents to handle emails more efficiently, and customers to receive faster, more consistent support. For example, when a customer emails about a refund request, Amazon Connect automatically provides key details about the customer’s purchase history, recommends a refund resolution step-by-step guide, and generates an email response to help resolve the contact quickly. To enable this feature, add the Amazon Q in Connect block to your flows before an email contact is assigned to your agent. You can customize the outputs of your email generative AI-powered assistant by adding knowledge bases and defining your prompts to guide the AI agent with generating responses that match your company’s language, tone, and policies for consistent customer service. This new feature is available in all AWS regions where Amazon Q in Connect is available. To learn more and get started, refer to the help documentation, pricing page, or visit the Amazon Connect website.
Quelle: aws.amazon.com

Amazon OpenSearch Ingestion now supports batch AI inference

You can now perform batch AI inference within Amazon OpenSearch Ingestion pipelines to efficiently enrich and ingest large datasets for Amazon OpenSearch Service domains. Previously, customers used OpenSearch’s AI connectors to Amazon Bedrock, Amazon SageMaker, and 3rd-party services for real-time inference. Inferences generate enrichments such as vector embeddings, predictions, translations, and recommendations to power AI use cases. Real-time inference is ideal for low-latency requirements such as streaming enrichments. Batch inference is ideal for enriching large datasets offline, delivering higher performance and cost efficiency. You can now use the same AI connectors with Amazon OpenSearch Ingestion pipelines as an asynchronous batch inference job to enrich large datasets such as generating and ingesting up to billions of vector embeddings. This feature is available in all regions that support Amazon OpenSearch Ingestion and 2.17+ domains. Learn more from the documentation.
Quelle: aws.amazon.com